The Platform Behind
the Assistant

Built on AWS for higher education — a secure, multi-model micro-agent platform powering automation, analytics, and student success.

Architecture Layers

Three intelligent layers power the SXP Platform — unifying experiences, orchestrating AI agents, and transforming institutional data into actionable AI knowledge — all with safety, analytics, and compliance built in.

Unified Experience Layer

Unifies campus systems, websites, and AI tools into one seamless student experience — performing intent detection and micro-agent selection to deliver the right support instantly.

Micro-Agent Layer

Powers and governs micro-agents — each built for specific workflows, policies, and AI tasks. Supports mixed-model orchestration and includes pre-built HE agents for rapid deployment.

Data & Knowledge Layer

Ingests and integrates data from institutional systems — including websites, VLEs, timetables, and student records — enabling the assistant to retrieve accurate, up-to-date information when needed.

Micro-Agents

At the core of SXP are micro-agents — intelligent, modular AI units that power automation, personalisation, and insight.

Micro-Agents:
A Platform Built for Change

Our micro-agents deliver scalable automation — each built for specific workflows, policies, and AI tasks — combining policy-driven safety, model flexibility, and rapid extensibility.

The Power of Micro-Agents:

  • Built for Any LLM — each micro-agent can use any LLM, Amazon Bedrock, Anthropic, ChatGPT, or your own.
  • No Vendor Lock-In — switch or add new models seamlessly as new Generative AI capabilities emerge, without disruption.
  • Simplifies AI — eliminates the complexity of heavy RAG pipelines and model-centric systems, keeping the platform agile and cost-effective.
  • Extends with Ease — new micro-agents can be added easily to automate or enhance emerging AI use cases.

Micro-Agent Analytics for Student Success

Every micro-agent transforms student interactions into actionable data — giving universities real-time visibility into engagement, sentiment, and well-being trends.

  • Each micro-agent captures meaningful interaction data, revealing deeper insight into student engagement and behaviour.
  • Each micro-agent supports configurable analytics, enabling the tracking of any dimension of interaction — from simple data points to complex conversation analysis.
  • All analytics integrate seamlessly with existing learning analytics systems, enriching institutional insight and empowering data-informed decision-making.

Enterprise-Grade Security & Compliance

The SXP Platform is engineered from the ground up to meet the highest standards of safety, governance, and trust. Every interaction is policy-controlled, logged, and traceable — ensuring total accountability across the system.

  • Certified & Compliant: ISO 27001/27701 certified; GDPR and EU AI Act compliant.
  • AWS Validated Partner: We meet AWS best practices for security, reliability, and operational excellence.

Unify the Student Experience

Experience pre-built, content-aware, and workflow-automating micro-agents — all working seamlessly with our assistant.

Book a Demo

Cookie Policy

Information About Our Use of Cookies

We believe that our use of cookies is very necessary for the smooth functioning of the website. We do not believe that they pose any threat to your personal privacy or online security and we recommend that you "allow" cookies. If you "disable" cookies the interactive functions of the website will not operate (data-submission via forms, and other features of the website cannot work fully without using cookies).

More Detailed Information

Is this GDPR or PECR?

The original EU legislation that became known as the “E-Privacy Directive“ was published in 2003 and implemented as European Directive - 2002/58/EC then amended by Directive 2009/136/EC that included a requirement to seek consent for cookies and similar technologies. The EU Directive entered UK law on 26th May 2011 as “The Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011” often refered to as PECR - and this is still in force today. PECR sits alongside the more widely known legistration GDPR - both are regulated by the Information Commissioner's Office (ICO) www.ico.gov.uk .

What Are Cookies?

A cookie is used by a website to send 'state information' to a Users' browser and for the browser to return the state information to the website. The state information can be used for authentication, identification of a User session, User preferences, shopping cart contents, or anything else that can be accomplished through storing text data on the User's computer.

Cookies cannot be programmed, cannot carry viruses, and cannot install malware on the host computer. However, they can be used to track users' browsing activities which was a major privacy concern that prompted European and US law makers to take action.

Cookies are used by most websites for a variety of reasons - often very practical reasons to do with the operation of the website. However, they are also used to monitor how people are using the website (which pages are visited and how long is spent on each page). Each "visitor session" is tracked even though no effort is made to try to identify them in person.

The new legislation now states that you must be able to opt-out from having cookies stored on their computer.

Cookies That Are Strictly Necessary

"Strictly Necessary" cookies let you move around the website and use essential features. These cookies don't gather any information about you that could be used for marketing or remembering where you've been on the internet.

Name Description Expiration
cookieconsent_status This cookie controls whether the "privacy options" tab has been shown to the user. The tab appears only once per session on the first page that the User lands on. 1 year from set/update.

Performance Cookies

"Performance" cookies collect information about how you use our website e.g. which pages you visit, and if you experience any errors. These cookies don't collect any information that could identify you – all the information collected is anonymous and is only used to help us improve how our website works.

Google Analytics

We use Google Analytics to monitor usage of the website. Google Analytics collects information anonymously. It reports website trends without identifying individual visitors (not by name or IP address).

Name Description Expiration
__utma This cookie is typically written to the browser upon the first visit to your site from that web browser. If the cookie has been deleted by the browser operator, and the browser subsequently visits your site, a new __utma cookie is written with a different unique ID. This cookie is used to determine unique visitors to your site and it is updated with each page view. Additionally, this cookie is provided with a unique ID that Google Analytics uses to ensure both the validity and accessibility of the cookie as an extra security measure. 2 years from set/update.
__utmb This cookie is used to establish and continue a user session with your site. When a user views a page on your site, the Google Analytics code attempts to update this cookie. If it does not find the cookie, a new one is written and a new session is established. Each time a user visits a different page on your site, this cookie is updated to expire in 30 minutes, thus continuing a single session for as long as user activity continues within 30-minute intervals. This cookie expires when a user pauses on a page on your site for longer than 30 minutes. You can modify the default length of a user session with the _setSessionCookieTimeout() method. 30 minutes from set/update.
__utmc This cookie is no longer used by the ga.js tracking code to determine session status. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether or not to establish a new session for the user. For backwards compatibility purposes with sites still using the urchin.js tracking code, this cookie will continue to be written and will expire when the user exits the browser. However, if you are debugging your site tracking and you use the ga.js tracking code, you should not interpret the existence of this cookie in relation to a new or expired session. Not set.
__utmz This cookie stores the type of referral used by the visitor to reach your site, whether via a direct method, a referring link, a website search, or a campaign such as an ad or an email link. It is used to calculate search engine traffic, ad campaigns and page navigation within your own site. The cookie is updated with each page view to your site. 6 months from set/update.
__utm* Any cookies with this prefix are related to Google Analytics 6 months from set/update.
_gid, _ga* Any cookies with this prefix are related to Google Universal Analytics. This cookie assigns a client identifier by generating a random number to distinguish unique users. It is used to calculate visitor, session and campaign data and is included in each page request on a site. 2 years from set/update.